Still Need Some Help?
Email
contact@mhausjewelry.com
Some of our pieces are made to order so, please allow 2-3 business days for your order to be shipped out.
We completely get it, we change our minds too! Just make sure to contact us within 1 hour of placing your order to cancel.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic exchange shipping is free.
Once your order is fullfilled and ready to ship we will send out an email with a link to live track your order.
Or
You can track your order on our website here: Track My Order
*Please note that the first tracking updates within 24 hours*
Processing Times(making the item and packing): 2-3 days
Shipping Time:
Domestic Shipping:
All domestic orders are mailed and shipped out through USPS. We offer free standard shipping on all orders over $50.
International Shipping:
International orders will be shipped out through USPS or DHL, which will be calculated at checkout. We offer free standard international shipping on all orders over $120+
Yes, of course we ship all over the world!
International Orders: Free shipping on orders $120+
International Orders:
PLEASE NOTE (for international orders)
Yes, no problem. Just contact us through email for our rush shipping rates and time frames.
In the case of a lost package, we are here to help as much as we can. Just contact us through email: contact@mhausjewelry.com
*Please make sure your delivery address is correct and secure*
Yes of course! Please visit our policy to read more: return policy
If you would like to request a return, exchange, or repair click here
In order to get the care and best use out of your jewelry please read our full jewelry care page
Yes of course! There is a 60 day warranty that starts the minute your jewels are delivered to you. To read more about what this covers, please visit our full policy here.
We offer a range of different discounts and rewards!
Yes! We have a rewards program that is free to join and you can start saving before you even buy! Please visit our rewards program page here.
If you would like to use your discount code here is how:
Simply enter the discount code during checkout, by using the coupon code field:
If you would like to receive a discount code here is how:
Discount codes can only be applied to full priced items.
This means that codes can not be used during site wide sales, combined with other discounts (unless stated otherwise), or used with our bundle builder
Layer and stack any 3 pieces using our bundle builder to SAVE 20%!
*Discount automatically applies at checkout*
Want to create a gift list or want to save for later? You can create your own wishlist now!
Shop any pieces and tap the heart to save to your profile.
Earn points for every $1 spent! Reedem points for more discounts on your purchases. Send your friends referral discounts as well.
Love and obsessed with gold jewelry? Share all the pieces and looks you love, by joining our influencer program. You will earn special perks by joining and sharing!
Email
contact@mhausjewelry.com