Shipping Policy

PROCESSING TIME

Some of our pieces are made to order so, please allow 1-3 business days for your order to be shipped out. 

SHIPPING CARRIER

Domestic Shipping:

All domestic orders are mailed and shipped out through USPS. We offer free standard shipping on all orders over $50. 

  • Normal standard shipping can take 2-5 business days.
  • Priority shipping can take 1-3 business days.

International Shipping:

International orders will be shipped out through USPS or DHL, which will be calculated at checkout.

PLEASE NOTE (for international orders)

  • There may be duties and taxes on your shipment that you will be responsible for. Please note that we do not have any control over these fees and can vary by country. For more information, please contact your local customs office. Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery. 

 TRANSIT & DELIVERY

In the case of a lost package, we are here to help as much as we can. Just fill out this form or contact us at contact@mhausjewelry.com

  • Once packages are in the shipping carriers possession we are not responsible for their transit.
  • If your package is lost in transit or not delivered correctly, you will need to file a claim with your local post office or shipping carriers office.

*Please make sure your delivery address is correct and secure*