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SHIPPING POLICY

•Some of our pieces are made to order so, please allow 2-4 business days for your order to be shipped out. 

•All domestic orders are mailed and shipped out through USPS.

•All International orders will be shipped out through USPS or DHL.

If any items need to be rushed for a special occasion, feel free to reach out.

We know sometimes things don't workout, no problem!
Read our return policy here

•We accept returns & exchanges within 14 days of the delivery date. Please request a rerturn within 14 days of initial delivery. (if return is shipped after 14 day time frame, refund with be store credit) 

Customers are responsible for return shipping costs, we are working hard to be able to offer free returns, we apologize!

Every order comes with a Mermaid Haus Jewelry microfiber pouch to store your jewels.

However if you would like a ribbon wrapped gift box for your jewels you can add a gift wrap to your order here.